Privacy Policy

INTRODUCTION- Paycom (“we,” “us,” or “our”) understands the need for transparency when it comes to the information we collect from visitors to and users of our website at https://www.paycom.com (together with the mobile version of such site, and any related applications, the “Website”). Accordingly, we have developed this Privacy Policy (this “policy”) to describe the types of information that we may collect from you, and our practices for collecting, using, maintaining, protecting and disclosing that information. This policy does not apply to Paycom’s activities as a consumer reporting agency, whether through the Website or otherwise. Paycom’s Background Screening Privacy Policy is available here.

Please read this policy carefully to understand how we treat the information we collect. If you do not agree with this policy, your choice is to cease immediately your use of our Website. By accessing or using this Website, you agree to this policy. We may update this policy from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we post any changes constitutes your acceptance of those changes, so please check the policy periodically for updates.

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT- We collect personal data that you voluntarily provide to us, such as name, postal address, e-mail address, telephone number, place of business and any other information that could be used to personally identify you (collectively, “personal data”). You may voluntarily provide personal data when you fill in forms on our Website, reach out to us directly by sending us correspondence, or use the Website to place orders or enter into any other transactions with us.

The Website and its servers may also collect other information from you, such as your industry, role in a business, and Human Resource needs, and technical information such as information regarding your internet connection, the hardware and software you use to access our Website, your IP address, page views, clicks, and other such information that does not personally identify you (collectively, “technical data”).

CLIENT DATA- We receive non-public personal data from or on behalf of our clients (employers) and their personnel regarding their personnel and their personnel’s dependents and family members. Such information is required for us to effectively provide our services to our clients, and may include social security numbers, payroll information, tax information, biometric information (such as retina or iris scans, fingerprint scans, voiceprints scans of hand or face geometry, or other similar biometric identifiers), and other information our clients may provide in order for us to perform our services (collectively, “client data”). Although Paycom may use technical data for various purposes as described in this policy, as further specified in this “Client Data” section of this policy, Paycom will not share client data with a third party unless it is necessary to provide services on behalf of our clients. We use at least industry standard security policies and measures to help prevent any unauthorized access to client data.

We process, use, and share client data as instructed or permitted by the applicable client. We may transmit client data over international borders as necessary for providing our services in accordance with our standard business practices and this policy, but we will maintain reasonable security policies regardless of where client data is stored or processed.

We will share any client data with the client and any third parties as instructed or permitted by the client. We may also share client data with other third party data processors who facilitate our provision of the services requested by the client and who are prohibited from using client data except for such purpose. We may also be required to share client data with applicable government entities (for example, the IRS, state unemployment agencies, state income agencies, workers compensation auditors, 401k administrators and entities who participate in the NACHA program for funds transfer purposes) or as otherwise required by law.

If you decide to apply for a Vault Visa® Payroll Card, certain personal data held by Paycom will be disclosed to Bancorp, Visa and third-party service providers for purposes of verifying your identity, submitting your application, and setting up your account with Vault. If you are a Vault card holder, information that we receive from you through your use of your Vault cards are also subject to the Privacy Notice you receive with your Cardholder Agreement.

Our clients may transmit their personnel’s biometric information to Paycom. Biometric information is stored while the employee is active within the Paycom system. Biometric information not tied to our client’s personnel or tied to our client’s personnel that are inactive within our system are permanently deleted from our servers on a nightly basis. Absent a valid warrant or subpoena issued by a court of competent jurisdiction, Paycom’s retention and destruction standards for fingerscan templates will be followed.

If you are one of our clients’ personnel, or the dependent or family member of one of our clients’ personnel, and you have any questions or concerns regarding your personal data or your privacy rights, or you would like to access or correct your personal data, please contact your employer.

AUTOMATIC DATA COLLECTION- We may use cookies, web beacons, pixels, and similar technologies to automatically collect certain information about your online activities over time and across third-party websites or other online services. See Your Data Collection Choices for information on how you can opt out of and/or limit various tracking technologies. The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Your Data Collection Choices.
• Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).

We use information collected by the technologies described above, to help us improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website to your specific business needs.
• Speed up your searches.
• Recognize you when you return to our Website.

Some content or applications on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites and other online services. For information about how you can opt out of receiving targeted advertising from many providers, see Your Data Collection Choices.

HOW WE USE YOUR INFORMATION- We may use personal data:

• To fulfill the purpose for which you provide it (for example to provide products, services, support, or information you request, to review your job application through our Careers page, or to respond to your correspondence or other requests);
• to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
• to contact you regarding any transactions you’ve entered into with us;
• to notify you about changes to our Website or any products or services we offer or provide through it; or
• in any other way we may describe when you provide the information, or for which you provide consent.

We may also use your information to market, advertise, promote or otherwise contact you about our products and services. If you do not want us to use your information in this way, see Your Data Collection Choices for instructions on how to opt out of these communications. We may use technical data, which does not identify you personally, in any way we deem appropriate.

DISCLOSURE OF YOUR INFORMATION- We may disclose personal data:

• To our subsidiaries and affiliates;
• to contractors, service providers, and other third parties who support our business operations (e.g., payment processors, sales or support representatives, hosting providers, marketing partners, and other business consultants) who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them;
• to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us is among the assets transferred;
• any other entity disclosed by us when you provide the information, or for which you provide consent; or
• to comply with any court order, law, or legal process, including to respond to any government or regulatory request, to enforce or apply our website policies and other agreements, for billing and collection purposes, or if we believe disclosure is necessary or appropriate to protect our rights, property, or safety or that of our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

YOUR DATA COLLECTION CHOICES- The following are the choices, means and mechanisms we offer to you for controlling and limiting the use and the disclosure of your personal data:

If you would like to access, correct, or limit the use or disclosure your personal data, you may do so by visiting your account profile (if you have one) or by visiting our request form, here. You may also make a request regarding your personal data, ask questions or provide comments about this privacy policy and our privacy practices by calling 1-800-580-4505 or by emailing privacy@paycom.com.

Additionally, the following mechanisms provide you with specific controls over your information:

• Tracking Technologies. To view our full Cookie Notice and manage your cookie preferences, click here. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Location. Mobile applications may collect real-time information about the location of your device for geo-fencing, mileage tracking or similar purposes. If you do not want us to collect this information, you may decline our request or disable location services in your mobile device’s settings. However, opting out of the collection of location information will cause location-based features to be disabled and the online and/or mobile application may not function properly. We may also offer clients an option to use your approximate clock-in location based off an IP address. You may also opt out of this method via the application’s settings, however, opting out will interfere with the application’s functionality.
• Stored Information and Files. Our mobile application also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information. You may opt out of this data collection in your mobile device’s settings, however, opting out will interfere with the application’s functionality.
• Your Information and Third-Party Advertising. In addition to your cookie preferences available here, you can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) https://optout.networkadvertising.org on the NAI’s website. You can opt out of receiving interest-based advertising from members of the Digital Advertising Alliance by utilizing their consumer choice tool at https://optout.aboutads.info. You can also opt-out by adjusting your internet and/or mobile browser preferences.
• Promotional Offers from Paycom. If you do not wish to have your email address or other contact information used by Paycom to promote our own or third parties’ products or services, you can opt-out at any other time by visiting our request form, here. If we have sent you a promotional email, you may opt out using the unsubscribe or opt-out link in the email, if applicable, or by sending us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to Paycom as a result of a product or service purchase, product service experience or other transactions.
• Do Not Track Signals. The Website currently does not recognize or respond to browser “do not track” signals.
• Twitter. One of the third parties we may use for advertising purposes, is Twitter, Inc. Information about how Twitter uses data and how you may choose what information is collected may be found at https://support.twitter.com/articles/20170405#
• Google Analytics. One of the third party services we use for advertising purposes is Google Analytics. Information about how Google Analytics uses data can be found at www.google.com/policies/privacy/partners/.
• YouTube API Services. One of the third party services we use for audiovisual content viewing is the YouTube API Services. Information about the YouTube API Services can be found at https://developers.google.com/youtube/terms/api-services-terms-of-service. By using the features of the Website utilizing the YouTube API Services, you agree to be bound by the YouTube Terms of Service, found at https://www.youtube.com/t/terms.

If you would like to access or correct your personal data, you may do so by visiting your account profile (if you have one) or by visiting our request form, here.

CHILDREN UNDER THE AGE OF 13- Our Website is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal data from a child under 13, we will promptly take commercially reasonable steps to delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@paycom.com.

YOUR CALIFORNIA PRIVACY RIGHTS- Our supplemental Privacy Notice for California Residents is available here.

EUROPEAN, UNITED KINGDOM AND SWISS DATA- This section applies only to personal data relating to European, United Kingdom and Swiss data subjects.

Paycom Software, Inc. and our subsidiary Paycom Payroll, LLC comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Paycom Software, Inc. and our subsidiary Paycom Payroll, LLC have certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Paycom Software, Inc. and our subsidiary Paycom Payroll, LLC have certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

In compliance with the Data Privacy Framework, Paycom Software, Inc. and our subsidiary Paycom Payroll, LLC commit to resolve complaints about our collection or use of your personal information. European Union, United Kingdom and Swiss individuals with inquiries or complaints regarding our Data Privacy Framework policy should first contact Paycom at privacy@paycom.com.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Paycom Software, Inc. and our subsidiary Paycom Payroll, LLC commit to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.

Under certain circumstances, European Union, United Kingdom and Swiss individuals may invoke binding arbitration for complaints regarding Paycom Software, Inc. and our subsidiary Paycom Payroll, LLC’s Data Privacy Framework compliance not resolved by any of the other Data Privacy Framework mechanisms described above. For additional information, please visit https://www.dataprivacyframework.gov/.

The Federal Trade Commission has jurisdiction over Paycom Software, Inc. and our subsidiary Paycom Payroll, LLC’s Compliance with Data Privacy Framework.

If an agent of Paycom Software, Inc. or our subsidiary Paycom Payroll, LLC processes personal information in a manner inconsistent with the Data Privacy Framework Principles, Paycom Software, Inc. and our subsidiary Paycom Payroll, LLC will remain liable for such processing unless we prove that we are not responsible for the event giving rise to the damage.

Our supplemental Privacy Notice EU/EEA, UK or Switzerland Data Subjects is available here.

DATA SECURITY- We have implemented at least industry standard measures designed to secure your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. You are responsible for keeping your username, password, and any other login credentials or user verification information confidential. You may not share this information with anyone. Unfortunately, the transmission of information via the internet is not completely secure, so we cannot guarantee the security of your personal data transmitted to our Website. Any transmission of personal data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

In order to protect you and your data and that of our other users, we may suspend your access to the Website without notice, pending an investigation, if any breach of security is suspected.

For more information on our IT security practices, click here.

CHANGES TO OUR PRIVACY POLICY- For any changes we make to this policy, including making material changes to how we treat our users’ personal data, we will post an updated policy on this page, along with a notice that the privacy policy has been updated on the Website home page. The date the privacy policy was last revised is identified at the top of the page. Please be aware, you are responsible for inspecting our website to make yourself up-to-date with our privacy policy.

CONTACT INFORMATION- To make a request regarding your personal data, please visit our request form here. You may also ask questions or provide comments about this privacy policy and our privacy practices by calling 1-800-580-4505 or by emailing privacy@paycom.com.

BACKGROUND SCREENING PRIVACY POLICY- Our Background Screening Privacy Policy is available here.

BIOMETRIC INFORMATION PRIVACY POLICY- Our Biometric Information Privacy Policy is available here.

Cookie Notice

In order to make our Website work properly and provide relevant products and services to you, our Website uses browser cookies. This Cookie Notice provides you with information about cookies and how to control them for our Website.

A cookie is a small file placed on the hard drive of your computer when you visit a website in order to remember information about you, such as login information or preferences. Unless you have refused cookies, our system will place cookies when you direct your browser to our Website. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you refuse certain cookies, you may be unable to access certain parts of our Website.

To manage your cookie preferences please see the cookie notice at Paycom.com

Revised October 3, 2023